Productivity Trends

See a team's productive time slip in week two, not at month-end

Productive time and the productivity percentage, by person, team or organization, each with its percent change against the same period before it. You get a team and a date to go and ask about.

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Insightful software features shown on product dashboard: Productivity Trends, Activities/Timeline and Office vs. Remote
“We scaled to 30,000+ contractors without losing millions to work fraud.”
Shaun VanWeelden
Head of CX & Ops, Mercor
Case Study
"With Insightful, we address issues in real time — so we're far more proactive than reactive with our employees."
Nathan Yap
CEO, SupportZebra
Case Study
"When we started with Insightful, productivity was in the high 70s. Now we're at 92% — and people come asking, 'How did I do today?' It's gamified their work."
Brett Vance
Agency Owner, Farmers Insurance
Case Study
"Insightful shows us the when, where, and what of problems. Not micromanagement — transparency."
Grant Knaggs
COO, Caduceus Health
Case Study
“It’s very easy to learn and understand how Insightful works.”
Willmar Marin
Chief Strategy Officer, Lean Solutions Group
Case Study
Trusted by Teams from AI Hyperscalers to the Fortune 500
The challenge

The dip shows up after it has cost you

A team that is slowing down feels slower for weeks before anything proves it. By the time a monthly report confirms the drop, the deadline is gone.

The solution

Read the direction, weeks before the report

Each measure reports against the same-length period before it, so a slide in productive time shows up in week two rather than at month-end. Every trend filters to a team or a person.

Direction, not level

A single number reads as normal for that team. A change against the same-length period before it does not.

Week two, not month-end

A slide in productive time surfaces while the period is still running, rather than once the reporting cycle closes.

Filtered to one team

Every trend, ranking and chart filters by team or by person, so the read is specific enough to act on.

Productive is yours to define

Applications and sites are classified per team, so one team's core tool is not counted against another.

Connected to your work

Explain the number that moved, the same week

A direction is a prompt, not an answer. Add meeting load, tool use and work setting to name what moved it, then price the answer as capacity and as cost per unit.

Communication Report

Whether the drop is meeting load, split into communication time and focus time by team. The most common explanation for a slide.

Apps & Website Usage

Which tools absorbed the difference, ranked by real use, so a trend has a named cause rather than a theory.

Location Insights

Whether the change follows a shift in work setting rather than in the team, compared across office, remote and hybrid days.

Workload Management

Where a dip is overflow: hours worked and after-hours activity by team, set next to the queue that team is carrying.

Operational Efficiency

The same movement priced as cost per unit, which is the number a delivery owner has to defend in the review.

Operations

The eight numbers read as capacity: who is covered, who is stretched, and what the next two weeks can hold.

Replaces

Nobody waits for the exit interview or month-end

Replaces

The month-end report as the first warning

They use it to

Filter a trend to the team or the person carrying the overflow, and hold a specific conversation instead of setting a blanket policy.

Measured in

Utilization and delivery dates held

Replaces

The exit interview as the first data point

They use it to

See a sustained drop in productive time alongside rising after-hours activity, at team level, while there is still something to change.

Measured in

Workload balance

Compliance and security

What a productivity number is built from

The eight measures come from application and website activity, never from its content. Findings are presented at team level by default, and the classification behind productive is yours to set before deployment.

Metadata not content icon
Metadata, not content
The measures come from activity metadata. No keystrokes, no message or document text, no audio and no video.
A record no user can alter icon
Team level by default
Findings are presented at team level rather than at the named individual, which is where the employee-relations risk in a rollout sits.
Encryption and residency icon
Encryption and residency
AES-256 at rest, TLS 1.2 in transit, keys held in Google Cloud KMS. Residency in the US, EU or Saudi Arabia, with on-premise available.
Customer stories

Trusted by 5,000+ Teams Worldwide

productivity tips work from homeproductivity tips work from home
Learn how this gaming company improved schedule adherence with Insightful, scaling their workforce 5x while maintaining operational efficiency.
productivity tips work from homeproductivity tips work from home
Minimizing Work Fraud While Hyperscaling: How Mercor Grew To 30,000+ Contractors Without Losing Millions
productivity tips work from homeproductivity tips work from home
By giving managers real-time visibility into workflows and well-being, this pan-African payments provider built a thriving remote-first team—powered by Insightful’s actionable workforce insights.

Read the direction before month-end

Connected to the tools your teams already use

50+ integrations across the project, HR and development tools your teams already use. You can also talk to your work data with MCP connectors.

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FAQ

How do I spot performance issues early?

By reading direction rather than level. Every number on the Productivity Trends report carries its change against the same-length period before it, so when productive time slips across two weeks it shows up in week two rather than at month-end. The numbers are measured as work happens, not reconstructed afterwards, and come from the desktop application at an interval you set. What you get is a team and a date to go and ask about, not a cause.

What is productivity measurement?

Productivity measurement is the practice of quantifying how work time converts into output. Insightful measures it as the share of work time spent in applications and on sites classified as productive for that team, reported as a trend rather than a single score. Farmers Insurance read theirs from the high 70s to 92% on that line. It makes the number exactly as good as the classification underneath it, and the classification is yours to set.

How is this different from Productivity Management?

Productivity Trends is the report: eight measures and their direction over time. Productivity management is what a manager decides to do about them, and the use-case pages cover that half.

Can I filter a trend to one team or one person?

Yes. Every trend, ranking and chart filters by team or employee, and the Top 5 view ranks both the most and the least productive at each level. That second list is the one worth agreeing on with HR before anybody opens it.

Who decides what counts as productive work?

You do, before deployment. Applications and websites are classified productive, unproductive or neutral per team, so a tool that is core work for one team is not counted against another.

Does a productivity trend show output?

Yes, by CSV. External KPI Import reads your own business metrics alongside activity data, so a trend can be judged against a number your organization already keeps. A live pipeline is in development; today it is a file somebody uploads.

What should I look for in a productivity measurement tool?

No, and it does not claim to. The trend reports how work time was spent: productive, active and idle time, each against the period before. Sales, tickets closed and other results stay in the systems that hold them, so compare the trend with those numbers there.

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See the dip while you can still do something about it

Two weeks of data produces the first trend line: eight numbers, each with its change against the two weeks before it, filtered to any team.
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