CAPACITY ANALYSIS SOFTWARE

Make Cost-Saving Resourcing Decisions, Faster

Insightful gives you unmatched visibility into workforce capacity and resource allocation, so you can increase productivity, avoid burnout, and drive business growth.

No credit card required
Insightful software features shown on product dashboard: Productivity Trends, Activities/Timeline and Office vs. Remote
Our 210,000+ users from all around the world already use Insightful
HARE Logo: Innovative solutions for accelerated business growth and success
Farmer's Insurance Logo: Trusted insurance services protecting what matters most to you
FlatWorld Solutions Logo: Global provider of comprehensive business outsourcing solutions
SupportZebra Logo: Reliable support services empowering businesses to thrive and excel
LeanStaffing Logo: Streamlined staffing solutions driving efficiency and productivity
Point Business Process Partners Logo: Strategic partners delivering tailored business process optimization
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SUCCESS STORIES

Our Clients Love Their
Real-World Results

productivity tips work from home
“With full transparency and visualization of agent’s workloads, we could identify downtime and offer additional tasks for a bonus.”

Alisa Roskovshenko

Account Manager at Pexly

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Reviews

Our 5,100+ Clients Have a Habit of
Saying Nice Things About Us

Excellent Customer Service
Customer service is excellent! Also, how they handled onboarding shows how much they care about their customers and service.The software accurately tracks time and calculates productivity, while other settings can be adjusted to meet customers' needs. There are various functions to add productivity labels for each team.
Assel S.
Operations Support Intern
Mid-Market (51-1000 emp.)
INTEGRATIONS

Connect Your Favorite Apps for Seamless Task Management

Insightful integrates with apps you use every day, allowing you to sync data from all systems to leverage even deeper insights.

Jira Logo
Trello Logo
Asana Logo
Aha Logo
Click Up Logo
Zoho BugTracker logo
Azure DevOps logo
Basecamp logo
BitBucket logo
Front logo
GitHub logo
GitLab logo
Gladly logo
Height logo
Help Scout
Hive logo
Jira Service Management logo
Linear logo
Pivotal Tracker logo
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Shortcut logo
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FEATURES

Manage Capacity & Performance With Insightful’s Complete Feature Set

Workflow & Process Analysis
Productivity Management
Focus Time
Remote Management
Time & Attendance
Activity Monitoring
AI Insights Process Analysis
Task & Project Time Tracking
Automated Reports
INDUSTRIES

Balancing Workloads Across Industries

services and commercial
Services & Commercial

Better handle service requests, inquiries and issues for higher customer satisfaction.

BPOs
Call Centers
Retail
finance and healthcare
Finance & Healthcare

Save money by increasing sales and achieving faster resolutions through effective support processes.

Insurance
Banking
Lending
technlogy
Technology

Troubleshoot tech challenges and keep customers happy by providing fast, accurate support.

Telecommunications
Information Technology
Software Sales
awards and ratings

An Award-Winning Software.
Loved by Customers.

leader 2023
monitask VS
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4.8/5
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4.8/5
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4.8/5
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4.8/5

The State of Remote Work Report 2023

How Companies are Preparing for the Future of Work
Access our exclusive research about remote/hybrid companies

FAQs

How does capacity analysis software work?

When done manually, capacity management and analysis is hard work and difficult to get right. Capacity management and analysis software like Insightful removes the time and effort involved in understanding workforce capacity planning, enabling you to make fast, accurate decisions about how to best allocate your resources.

What types of teams use Insightful for capacity planning?

5,100+ teams use Insightful. Simply, any team that cares about getting the most out of their resources and minimizing cost overruns use Insightful’s capacity analysis software. From enterprise teams to SMBs, this helps teams become more productive and profitable.

Does Insightful integrate with my other tools?

Yes! Insightful’s capacity management and analysis tool easily connects with all your favorite software tools. This includes project management tools like Jira, Monday, Trello and more. Visit our integrations page for more info.

Can Insightful be used to manage capacity planning and staffing remotely?

Yes. Insightful’s workforce capacity planning and analysis tool comes with remote work management features that provide visibility into remote staffing, capacity and resource allocation in real time.

Does Insightful offer a free trial?

Yes. Insightful’s capacity management and analysis software comes with a free 7-day full feature trial. Visit this page to start your free trial now.

Simplify Capacity Planning for Free Today

No credit card required.