AI Adoption Report

Renew the AI seats that produced work, not the ones assigned

Every team is plotted on how widely it uses AI and how deeply, so a team that opened a tool twice reads differently from one that runs on it. Same Insightful desktop application, no content or keystrokes captured.

*Full access. No credit card required.
Voted Best Value in Workforce Analytics
by
and
Insightful software features shown on product dashboard: Productivity Trends, Activities/Timeline and Office vs. Remote
“We scaled to 30,000+ contractors without losing millions to work fraud.”
Shaun VanWeelden
Head of CX & Ops, Mercor
Case Study
"With Insightful, we address issues in real time — so we're far more proactive than reactive with our employees."
Nathan Yap
CEO, SupportZebra
Case Study
"When we started with Insightful, productivity was in the high 70s. Now we're at 92% — and people come asking, 'How did I do today?' It's gamified their work."
Brett Vance
Agency Owner, Farmers Insurance
Case Study
"Insightful shows us the when, where, and what of problems. Not micromanagement — transparency."
Grant Knaggs
COO, Caduceus Health
Case Study
“It’s very easy to learn and understand how Insightful works.”
Willmar Marin
Chief Strategy Officer, Lean Solutions Group
Case Study
Work Intelligence Trusted by Teams from AI Hyperscalers to the Fortune 500
The challenge

Nobody logged which teams turned the AI seats into work

Seats were bought on a promise and renewal is in six weeks. The license console shows who has a seat, not who opened it twice and stopped.

The solution

Price the renewal on use, not on who got a seat

Every team lands on the Adoption Maturity Matrix as a Champion, Regular, Deep Diver or Dabbler. A license console shows all four as fully licensed.

Seats opened, not assigned

A license console says who holds a seat. This says who opened it, how often, and whether anybody went past the first week.

No tool to instrument

Usage comes off the desktop application already deployed, as the work happens, so a tool that appeared last week is in the report without a project to add it.

The tools nobody rolled out

Applications nobody registered are flagged when they first appear, which is how a private AI account reaches a report at all.

Adoption is not outcome

None of it proves the AI caused a result. It shows who uses which tool and how much, so a renewal argument starts from measured use. The outcome number stays with the team that owns it.

Connected to your work

Turn an adoption number into a budget decision

An adoption number says how much AI is being opened. Add what the line costs, the tools nobody rolled out and the rest of the stack ranked the same way, and you can price each tool on its own instead of approving the whole invoice.

AI Spend

What the AI line costs against the seats people open, so a renewal is priced on use rather than on the purchase record.

Shadow AI

AI tools nobody rolled out, surfaced by application visibility today. Flagging against your own approved list is rolling out.

AI Adoption

The measurement counterpart: setting a baseline, picking the numbers, and reporting adoption to the people funding it.

Apps & Website Usage

The rest of the stack ranked the same way, so an AI seat is judged against the tools it was meant to replace.

Productivity Trends

Whether the teams furthest into AI show a different direction in productive time from the teams that are not.

Workspace Security

The same visibility under a collection scope narrow enough to clear a legal review. An add-on to Workforce Analytics.

Replaces

Four teams stop guessing at the same AI rollout

Replaces

The AI renewal defended by the team that asked for it

They use it to

Compare every AI tool side by side against seats opened, and renew, resize or drop each one before the date rather than after.

Measured in

Cost per active AI seat

Replaces

The per-tool integration project

They use it to

Get AI usage from the desktop application already deployed, with no new rollout and no vendor-by-vendor instrumentation.

Measured in

Rollouts avoided

Replaces

The AI usage survey nobody returns

They use it to

See which applications people opened to do the work, including tools nobody rolled out, with no content and no keystroke capture.

Measured in

Unapproved tools surfaced

Replaces

Enablement delivered to everyone equally

They use it to

Separate the teams that can mentor from the teams furthest behind, and spend the training budget on the second group.

Measured in

Adoption rate by team

People Intelligence

How deep does AI go in each team's work?

People Intelligence shows how deeply each team uses AI in its core work, from Absent to Automated, against similar teams. It suggests each team's next step up, learned from the team one step ahead.

01
Each team on the ladder, from Absent to Automated
02
The work with the most hours and the least AI
People Intelligence AI Maturity ladder placing each team from Absent to Automated against similar teams
Learn more
Compliance and security

Which AI tool was opened, never the prompt

The report records which AI tools were opened, how often and for how long. Prompts, responses, content and keystrokes are outside the collection scope, and what gets collected is agreed before deployment rather than discovered after.

Metadata not content icon
Metadata, not content
Which AI tools were opened, how often and for how long. No prompts, no responses, no document text, no keystrokes, no audio and no video.
A record no user can alter icon
Collection scope, set first
Capture switches off per application, per team or per person, and reporting can be held at team level. All of it settled before anyone installs anything.
Encryption and residency icon
Encryption and residency
AES-256 at rest, TLS 1.2 in transit, keys held in Google Cloud KMS. Residency in the US, EU or Saudi Arabia, with on-premise available.
Customer stories

Trusted by 5,000+ Teams Worldwide

productivity tips work from homeproductivity tips work from home
Learn how this gaming company improved schedule adherence with Insightful, scaling their workforce 5x while maintaining operational efficiency.
productivity tips work from homeproductivity tips work from home
Minimizing Work Fraud While Hyperscaling: How Mercor Grew To 30,000+ Contractors Without Losing Millions
productivity tips work from homeproductivity tips work from home
By giving managers real-time visibility into workflows and well-being, this pan-African payments provider built a thriving remote-first team—powered by Insightful’s actionable workforce insights.

Price your next AI renewal on use

No connector for the AI tools, 50+ for everything else

AI use comes off the desktop application already deployed, so nothing is instrumented per vendor and a tool that appeared last week is in the report. The 50+ integrations cover payroll, HRIS and project systems.

Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Jira Logo
Explore Insightful Apps Directory
FAQ

Questions about enterprise AI adoption

Short answers on enterprise AI adoption, its two stages and what Insightful doesn't read.

What is AI adoption?

AI adoption is how much people use the AI tools you pay for in their everyday work. In an enterprise it has two stages. The AI Adoption Report shows which teams open which AI tools, and how often. The ladder shows how deeply each team uses AI in the work. In Insightful, Workforce Analytics shows the first and People Intelligence shows the second.

How is this different from People Intelligence?

Workforce Analytics shows the input, from the time perspective. People Intelligence shows the output, and what happens in between.

Here, the AI Adoption Report shows which tools each team opens, and AI Maturity shows how deep AI goes in the work. We see the apps, sites and AI tools your teams use, and what they do in them.

Is this AI usage monitoring?

No. The AI Adoption Report shows which AI tools each team opens, how often and for how long, from the app you already run. It doesn't read prompts, responses, messages or documents, and screenshots are optional and off by default. It shows where AI use is growing or has stalled, and the ladder shows how deeply each team uses AI in the work.

Does this show AI tools nobody rolled out?

Yes. The AI Adoption Report shows every AI tool it recognizes, including ones IT didn't roll out, with the team using each. You decide which tools are approved, and with the Workspace Security add-on an alert fires when a tool outside that list is used. One IT lead at a property management company found staff using personal AI accounts during the evaluation.

Which AI tools does this report recognize?

It recognizes commonly used assistants automatically, including ChatGPT, Claude, Gemini and Cursor. Anything it doesn't recognize stays Uncategorized and is listed in Apps & Website Usage instead of the report. An admin can label it in Productivity Labeling, which is how you add a tool your team built. Compare the recognized list with your own software before you plan around it.

How can we build an AI adoption roadmap?

Build it team by team, from where each team stands in both stages. The Adoption Maturity Matrix comes first, so Champions mentor other teams and Dabblers get coached. A good AI adoption strategy then looks at depth. AI Maturity places each team on the ladder and suggests the next step. Team Efficiency shows which teams get more of the week into the work itself.

Is Insightful SOC 2 or ISO 27001 certified?

Insightful holds a SOC 2 Type II report, audited annually. Our information security management system is aligned with ISO 27001, but we are not currently ISO 27001 certified. SOC 2 materials, penetration test summaries and policies are provided through our Information Security and Legal teams under a mutual NDA.

Is the AI Adoption Report an add-on, or included?

It's included. The AI Adoption Report is part of Workforce Analytics, on the desktop app you already have. AI Maturity is part of People Intelligence. People Intelligence runs on the same app. There's nothing new to install and nothing to set up first. Workspace Security is a paid add-on on any plan.

Top Rated Software Globally. Loved by Customers.

Find the idle AI seats before the renewal does

Two weeks of data sorts every team into Champions, Regulars, Deep Divers and Dabblers on the Adoption Maturity Matrix, and lists each AI tool against the seats opened.
No credit card required