Work data for contract hours

Tell the hours a person worked from the hours a script produced

An activity percentage reads the same whether a person worked the shift or a jiggler did. Insightful reads the applications behind the hours and flags the sessions a person did not produce.

Desk-based knowledge work.
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Insightful software features shown on product dashboard: Productivity Trends, Activities/Timeline and Office vs. Remote
“We scaled to 30,000+ contractors without losing millions to work fraud.”
Shaun VanWeelden
Head of CX & Ops, Mercor
Case Study
"With Insightful, we address issues in real time — so we're far more proactive than reactive with our employees."
Nathan Yap
CEO, SupportZebra
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"When we started with Insightful, productivity was in the high 70s. Now we're at 92% — and people come asking, 'How did I do today?' It's gamified their work."
Brett Vance
Agency Owner, Farmers Insurance
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"Insightful shows us the when, where, and what of problems. Not micromanagement — transparency."
Grant Knaggs
COO, Caduceus Health
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“It’s very easy to learn and understand how Insightful works.”
Willmar Marin
Chief Strategy Officer, Lean Solutions Group
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5,000+ teams worldwide can show the work behind an hour they delivered.

Turn an activity percentage into a record

Without Insightful

Without Insightful

The percentage says ninety-one

It reads the same whether a person worked the shift or a script did.

Checking a week by hand takes days

A manager samples a few seats and the answer is stale by the time it lands.

A typed-in hour has no name on it

Hours added after the fact reach the client with nobody reviewing them.

Nobody has seen the contract seat work

It sits outside payroll, outside your systems and outside every report.

A simulated shift reads clean

A jiggler or an auto-clicker produces a week no dashboard questions.

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With Insightful

The hour has the work behind it

Captured hours, the applications opened inside them, and anything flagged.

Last week is already checked

One record holds it, with contract seats beside the staff ones.

A typed-in hour goes to a person

It lands in a record no user can alter, with the values either side.

The contract seat reads like any other

Hours and applications come off the desktop application on the device.

Simulation shows up as a pattern

Jigglers, auto-clickers and workspace emulators, on the seats you chose.

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See what a percentage cannot show you

What gets agreed before install

What your reviewer reads before anything installs

What gets collected is agreed per team before anything is installed, and that list is published, versioned and dated. Insightful reads which application was open and for how long, never what is in it.

Put it in the contract
There is a desktop application on the device. Say so when the contract is signed rather than after a session has been flagged.
Scoped to the seats you choose
One security lead scoped his own evaluation to 10 licenses across a 675-person organization. Seats are the unit you deploy.
What is never captured
No keystroke logging at any tier, and no message, document or file content. We do not confirm who is at the keyboard.
Workforce and contractor fraud

What all three answer that one cannot

Each report answers part of it. Read together they tell you which hours hold up and which ones to go and ask about.

Can somebody read the session back?

Which applications and pages were open, in order and timestamped. A Workspace Security add-on.

What does the client actually receive?

The hours behind a billed line, and what a client gets when they ask to see them.

What if it is not about the hours?

Access that was misused rather than hours that were not worked. A different page answers that.

Client results

Teams that scaled a contract workforce safely

One contract workforce at scale, read off the weeks the work happened in rather than the reports that arrived after them.

productivity tips work from homeproductivity tips work from home
Learn how Insightful helped FatCat Coders utilize remote work transparency to increase productivity and cut down on hours worked.
productivity tips work from homeproductivity tips work from home
Mercor scaled to 30,000+ contractors without losing millions to work fraud.
productivity tips work from homeproductivity tips work from home
Learn how this leading US bank unlocked hidden savings with the help of Insightful’s workforce and capacity analysis.

Every system a contract hour runs through

Your vendor management system, your payroll run and your invoicing stack read the same hours, and 50+ integrations cover the rest. You can talk to your work data with MCP connectors.

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The week a percentage could not vouch for

Two weeks puts one contract team's captured hours, the applications they opened and anything flagged on a single record.
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FAQ

What delivery and ops leaders ask us most

Does this mean watching what our contractors do?

No. Insightful is a work insights platform: it collects hours, application use and meeting load from desk-based teams and reports them by team, each measure against the period before. On this page that record sits beside the hours you delivered rather than beside a person: which hours were captured, which were added by hand and who approved them, which applications a seat opened, and whether a pattern turned up that a person does not produce. What gets collected is agreed per team before anyone installs anything, which is the collection scope. It does not read message content, document content or file contents, and there is no keystroke logging at any tier. There is a desktop application on the device, which is why we say to put it in the contract rather than raise it after a session has been flagged.

What exactly gets detected, and what does not?

Mouse jigglers, auto-clickers and workspace emulators, detected as patterns rather than caught in the act. Flags arrive as one daily digest rather than a stream, and each one opens into a timeline of what was detected and when. Pattern detection flags rather than proves, so a flag is where a look starts. Alert granularity is coarse today and is being improved, so expect to tune a condition once or twice before the digest reads clean.

Do we have to deploy this across everyone?

No. Detection is deployed and licensed to the seats you choose, and one security lead scoped his own evaluation to 10 licenses across a 675-person organization. Seats are the unit, so widening a case later means widening the deployment, and it pays to scope the seats you expect to need rather than the ones you have today. Hours and application ranking carry no gate. Activity Logs is the one thing routed from this page that does, as a Workspace Security add-on on Enterprise plans.

Can you tell whether the right person did the work?

No. Insightful reports what happened on a session, not who was at the keyboard. Account sharing and location spoofing are outside what it detects today, and there is no keystroke logging at any tier to lean on instead. Detection reads behavior and stops short of intent: it can show you that a week of input repeats with a precision a person does not produce, and what that means is a human call. If identity is the requirement, that is a roadmap conversation rather than a reason to buy this.

How is this different from insider risk management?

Insider risk management is about someone with legitimate access misusing it, meaning where the work went rather than whether it happened. It has its own page and its own program: named seats, a capture depth set per group, and an approval path HR and legal both sign. This page is about whether the hours you delivered contain the work they were billed for. Different question, different evidence, and usually a different person reading the report.