Work Intelligence

You Can’t Transform What You Can’t See

Insightful’s work data platform shows how work actually happens, so you can improve operations and drive efficiency.

G2
5 stars
4.7
Top Rated Platform
Where time goes.

Is my team fully utilized?

Where people spend time and how to best utilize it.

Productivity and utilization: Make the best use of every hour
Time and attendance: Accurate hours, without manual timesheets
Apps and AI tools: What gets used, and which licenses sit idle
Workforce Analytics overview showing productive time, idle licenses, attendance and where time goes by team

How can I improve my teams?

How people work and opportunities to improve output.

AI Maturity: Use AI where it moves your goals
Work Patterns: Improve focus and execution
Key Person Risk: Reduce single points of failure
People Intelligence Team Efficiency opportunity showing 53 hours a week saved by cutting time on email

Which work is worth automating?

How work flows and where to improve or automate processes.

Prioritize Transformation: Transform your critical processes first
High-Value Automations: Automate where you can get most value
Prove ROI: Track the value each process change yields
Process Intelligence view ranking processes by manual hours, with 770 hours a month of potential time savings
Every
company
is
looking
for
the
right
mix
of
people
,
processes
and
technology
,
including
AI
.
Insightful
unlocks
your
data
to
show
how
work
gets
done,
how
to
organize,
what
to
improve
and
what
to
automate.
Request a Work Audit
How work gets done

See the apps, AI tools and steps behind each workflow, directly from your own data.

How to organize

See how each team spends its time, and where moving work would pay off the most.

What to improve

Each suggestion comes with the steps to take and a target, so you can track whether it worked.

What to automate

See which steps drain the most team time, so automation goes where the hours are.

How Insightful works

One platform for how work actually happens

Insightful shows how work actually happens, so you can optimize your mix of people, processes, and technology.

What we collect
People data
Tech & apps data
Process data
Integration data
One intelligence layer
What you get
Workforce Analytics
People Intelligence
Process Intelligence
No content logging

How to Activate It

01
Install the app

One desktop app for every team. Aligns to your IT policies.

02
Discover how work happens

Insightful learns each team’s routines as they work. No workshops needed.

03
See what to change

Find efficiency gaps and process fixes straight from your own data.

04
See whether it worked

Every opportunity we find gets a target metric to show if it has improved.

MCP Server: your Insightful data with your AI tools
Use Claude, ChatGPT and more to get answers on team activity, time tracking and productivity from your own data.
Explore the MCP Server
Workforce Analytics

See where people spend time and how to best utilize it

Workforce Analytics shows utilization for every person and team, across core work, apps, and the AI tools they use. Move work to teams with room before deadlines slip.

76%
Productivity increase at TRG, splitting overstaffed projects into teams with capacity.
14% → 3%
Caduceus Health cut call abandonment, reactivating underutilized team members.
People Intelligence

Learn how people work and see opportunities to improve output

People Intelligence shows how your people actually work. It turns your data into opportunities to reorganize workloads, improve focus, and help each team get more done.

22x ROI
Thanks to People Intelligence, for a global food producer.
162 h/mo
Example of time saved by sharing a team’s AI best practices to everyone.
People Intelligence opportunities with top recommendations and an Ask Insightful answer on AI use by team
Process Intelligence

Point automation where it matters most

Process Intelligence shows how work flows across your company. We suggest what to improve or automate based on your real workflows with the highest value.

3.6%
Reduction in average handle time across 500+ daily cases.
Max Value
Automate processes with the most impact first.
Process Intelligence opportunities ranking processes such as order to invoice by monthly hours, with the biggest opportunity highlighted
Your priorities

Unlock your data to transform work

Unlock the capacity you already have

Find the hours lost to poor organization, and make all your work more efficient.

Align the work to what creates value

Point each team’s time at the work that creates the most value.

Multiply what your teams do with AI

Use AI and automation first on the work that takes the most hours.

Trusted by high performance teams

What teams change with Insightful

Insightful shows us the when, where, and what of problems. Not micromanagement — transparency.

Grant Knaggs
COO, Caduceus Health
75%
reduction in call abandonment rates

Insightful quickly allows us to get a picture of what our staff members are doing.

Dave Miles
CIO, Oklahoma Heart Hospital
30 min
per productivity evaluation, down from 80 hours

We’re one of the fastest growing companies in the world, we need a team that can keep up. That’s why we chose Insightful.

Shaun VanWeelden
Head of CX & Ops, Mercor
$9M
in work fraud prevented every week
Caduceus Health case study with Grant Knaggs, COOOklahoma Heart Hospital case study with Dave Miles, Chief Information OfficerMercor case study with Shaun VanWeelden, Head of CX & Ops
Compliance and security

Built for the modern organization

Insightful sees the apps, sites and AI tools your people use, and how they use them. It does not log content or capture keystrokes, messages, and documents.

What Insightful never collects
No keystroke logs, no webcam or microphone, and no message or document content. We never use screenshots for processing or intelligence. Personal details (PII) are always redacted.
Localized hosting for data residency
Keep your data where your policies require: hosted in the US, the EU, Saudi Arabia or a private cloud region.
Strong IT security standards
Insightful holds a SOC 2 Type II report, audited annually. Its information security management system is aligned with ISO 27001.

See and improve how work gets done

Decide where to focus. Prove the value with your own data. Scale across your organization. Book a demo to see where to start.

Free trial of Workforce Analytics. No credit card required.
G2 High Performer Summer 2026
G2 Easiest To Do Business With Enterprise Summer 2026
G2 Leader Summer 2026
G2 Easiest Admin Mid-Market Summer 2026
G2 Momentum Leader Summer 2026
Rated 4.7 out of 5 on average across Capterra, GetApp, G2, Software Advice and TrustRadius
Top Rated Software Globally. Loved by Customers.