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Managing a business just got a lot easier! We're sharing everything we learned while running Insightful in our blog posts. Keep your company on a good path by following our latest advice on business management.
A guide to trimming your tech stack for greater success.
Explore the advantages of strategic risk-taking in today's complex business environment. Find out how to evaluate risk with real-world examples from Google, Apple, and SpaceX. Learn how Insightful's performance tracking features offer a better alternative to spy software computer monitoring for evaluating and encouraging innovation in remote work settings.
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Consequences associated with outsourcing business services.
Explore the second part of our customer support metrics guide, focusing on five additional KPIs that could transform your customer service operations. Learn how to calculate and leverage these metrics with the help of Insightful's software, a solution respecting employer surveillance laws, ideal for managing remote work and outsourced call centers.
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Master the art of customer support excellence by understanding crucial metrics and KPIs. This guide discusses how remote work tools like Insightful aid companies in tracking employees, optimizing call center outsourcing, and enhancing customer experience. Don't miss out on understanding why employers monitor employees.
This post delves into the pivotal role automation plays in customer support, improving productivity and streamlining processes. Discover how Insightful’s software can help.
Explore the best practices for setting up a customer-centric helpdesk and discover how Insightful's software enhances efficiency, streamlines issue resolution, and boosts productivity for superior customer service.
A guide to managing disruption in the pursuit of greater operational efficiency.
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