Workpuls Teramind ActivTrak Hubstaff DeskTime Time Doctor RescueTime Kickidler Veriato Work Examiner
OVERVIEW
Price $6/user/month $6/user/month $7.20/user/month $7/user/month $7/user/month $9.99/user/month $6/user/month $9.99/user/month $150/licence/year $60/licence (lifetime)
Free trial 7 days 7 days No 14 days 14 days 14 days 30 days 7 days Yes 30 days
Ease of use Very easy Difficult Very easy Easy Easy Very easy Very easy Very easy Very difficult Easy
TRACKING METHODS
Unlimited (tracker working 24/7)
Fixed (defined working hours)
Automatic (when computer is connected to a specified network)
Manual (start/stop)
Project based (track time only on projects)
GENERAL MONITORING FEATURES
Stealth mode
App and website usage
Real-time monitoring
Offline time tracking
Attendance
Activity levels
Keylogger
Geolocation
Remote desktop control
Website/activity blocking
SCREENSHOTS AND RECORDING
Screenshots
Screenshots on demand
Screen recording
PRODUCTIVITY FEATURES
Productivity trends
Websites and apps labeling
Category labeling
Productivity alerts
ADVANCED SECURITY FEATURES
User behavior analytics
Data loss prevention
Advanced file and web monitoring
REPORTING
Productivity reports
Team reports
Timelines
Email reports
Access management
PLATFORMS
Web
Mac desktop app
Windows desktop app
Linux desktop app
Mobile app iOS, Android iOS, Android iOS, Android iOS, Android iOS, Android Android
Browser extension Chrome Chrome Chrome
Other Citrix, VMware Chrome OS
OTHER
Support Phone, email, online Phone, email, online Phone, email, online Email, online Phone, email, online, in-person Online Phone, email, online Email, online, Viber, Whatsapp Phone, email, online, support ticket Phone, email, online
Knowledge base
Video tutorials
Integrations comming soon
API
Deployment cloud, on-premise cloud, on-premise, AWS, Azure cloud cloud cloud cloud cloud on-premise cloud, on-premise on-premise
Kronos Humanity Timeclockplus Tsheets Wheniwork Deputy Replicon Jibble EbilityTimeTracker OnTheClock BeeBole
OVERVIEW
Price(per month)Available upon requestFrom $2 per userAvailable upon requestFrom $6.40 per user+$16Free for up to 75 usersFrom $2.50 per userBasic plan:$30 for 5 users+$5 per additional userFrom $1.50 per employeeFrom $4 per user+$8From $2.20 per user$5.99 per user per month
Free trial30 days14 daysYes14 days14 days14 days30 days30 days,no credit card required
Ease of useDifficultEasyDifficultVery easyEasyEasyDifficultVery easyEasyEasyEasy
FEATURES
Timecard management
Scheduling
Shift Trading
Timesheets
Break time management
Real-time tracking
PTO Management
Payroll
Invoicing
Client billing
GPS tracking
Clock out reminders
Alerts
Manual time
PUNCH-IN METHODS
Web app
Mobile app
Time clock device
Time clock kiosk
Facial recognition
Fingerprint scanning
Geofencing
Group punch-in
REPORTING
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Permissions
Manager approvals
Add time for others
Integrations
PLATFORMS
Web
Android app
iOS app
Mac desktop app
Windows desktop app
Linux desktop app
OTHER
SupportPhone and onlinePhone and onlinePhone,chat and onlinePhone and chatEmail and onlineChat and phonePhone,email,chat and onlinePhone and onlinePhone,email,chat and onlinePhone and onlineOnline chat and video support in English,French,and Spanish
Knowledge base
Video tutorials
Community forum
API
Workpuls Hubstaff Toggl TimeDoctor Harvest TimeCamp Timely Everhour Tick TMetric
OVERVIEW
Price (per month) $6 per user $5.83 per user $9 per user $9.99 per user $10.80 per user $5.25 per user $99 for 5 users $7 per user $19 for 10 projects $5 per user
Free trial 7 days 14 days 30 days 14 days 30 days Yes 14 days 14 days 30 days 30 days
Ease of use Very easy Difficult Difficult Very easy Easy Very easy Easy Difficult Very easy Difficult
TIME TRACKING METHODS
Manual
Start/stop buttons
Automatic time mapping
IN-DEPTH TASK AND PROJECT ANALYSIS
Screenshots
App and website usage
Activity levels coming soon
Real-time tracking
TASK AND PROJECT MANAGEMENT
Project adding
Project templates
Project status
Task assignment
Task priorities
Budgeting coming soon
Mark billable/non-billable hours
Payroll calculation
Invoicing
ALERTS
Idle time reminders
Deadline alerts coming soon
Budget alerts coming soon
REPORTING
Client login
Productivity analysis
Email reports coming soon
PLATFORMS
Web
Mac desktop app
Windows desktop app
Linux desktop app coming soon
iOS app Beta
Android app
Browser extension Chrome Chrome, Firefox Chrome Chrome Chrome, Firefox Chrome Chrome, Firefox, Opera, Edge
OTHER
Support Phone and online Email and online Email and online Online Online, email and phone Email, online and support ticket Email and chat Email and chat Email Chat
Knowledge base
Video tutorials
Integrations coming soon
API
On-premise hosting

Workplace conflicts are inevitable. A study by CPP Inc. found that employees spend roughly 2.1 hours each week dealing with conflict, translating to nearly a full day of productivity lost per month. 

The causes of these conflicts range from task disagreements and personality clashes to communication mishaps, and they can significantly disrupt productivity, cultivate a negative work environment, and potentially drive talent away. 

‍

However, with strategies that leverage relationship intelligence and business-oriented employee observation tools, these disturbances can be efficiently managed and resolved.

‍

What is Relationship Intelligence?

‍

Relationship intelligence refers to the comprehension and application of interpersonal dynamics within a professional setting. It encompasses the understanding of individual motivations, behavior patterns, communication styles, and the network of relationships within the workplace. 

‍

This deep understanding can serve as an invaluable tool in identifying potential sources of conflict and implementing effective solutions.

‍

Enhancing Conflict Resolution: Tools and Strategies

‍

In order to foster a harmonious work environment, you need to employ tools and strategies that effectively address conflicts. This section delves into the key components of enhancing conflict resolution in the workplace.

‍

Harnessing Relationship Intelligence: By leveraging tools that promote relationship intelligence, employers and HR can gain invaluable insights into the interpersonal dynamics of the workplace. This understanding allows them to detect potential conflicts early and address them proactively.

‍

Open Communication: Encouraging an environment where employees feel safe to voice their concerns, disagreements, and suggestions can help preempt potential conflicts. Effective communication can be achieved by understanding and mirroring the communication style of the individual, a strategy rooted in relationship intelligence.

‍

Mediation: In situations where conflicts have escalated, mediation conducted by a neutral third party can facilitate constructive dialogue and help find a resolution.

‍

Promotion of a Positive Work Culture: Building a workplace culture that encourages respect, cooperation, and understanding can preemptively mitigate potential conflicts.

‍

Leveraging Tools like Insightful

‍

Enhancing relationship intelligence and improving conflict resolution can be facilitated by the use of digital tools. Insightful, for example, is a remote worker tracking tool that offers behavioral insights and hard evidence to guide conflict resolution.

‍

Insightful enables employers and HR to monitor team dynamics and gain insights into individual behavior and communication patterns. It offers analytics on employee interactions and relationships, which can provide a predictive understanding of potential conflict hotspots.

‍

Workplace Conflicts: A Closer Look

‍

Task Conflicts

‍

Task conflicts typically revolve around disagreements concerning work responsibilities or goals. For example, a sales team might envision certain features for a new product, while the product development team has a different perspective.

‍

Approach: 

Addressing task conflicts effectively requires clear communication and an understanding of each team's standpoint. Employers can start by creating a platform where each team can present their thoughts, justifications, and reasons behind their proposed solutions or goals. Once all perspectives are on the table, facilitate a discussion to find common ground, identify areas of compromise, and work towards a solution that serves the larger organizational goal.

‍

Utilizing data from a tool like Insightful can also provide a deeper understanding of the communication dynamics between teams. By analyzing this data, employers can identify potential friction points, guide the discussion more effectively, and build a resolution that aligns with the team's collaborative patterns.

‍

Interpersonal Conflicts

‍

Interpersonal conflicts are often rooted in personal disagreements or personality clashes, not directly related to work tasks. They may arise from differing social behaviors, work styles, or communication preferences.

‍

Approach:

Employers should approach these conflicts with empathy and neutrality. First, separate the individuals involved to understand their feelings, perspectives, and the issues at hand. The goal here is not to decide who is right or wrong, but to comprehend the underlying issues causing the conflict.

‍

Once the issues are understood, employers can initiate a mediated conversation between the parties involved. The focus of this conversation should be on understanding each other's perspectives, finding common ground, and agreeing on a path forward that respects individual differences. Employers can also consider workshops or coaching sessions to help employees develop better interpersonal skills and understanding.

‍

In addition, using a tool like Insightful helps employers identify and understand the behavioral dynamics at play. Understanding these dynamics can inform the approach to resolution and can even help preempt future conflicts.

‍

Process Conflicts

‍

Process conflicts involve disagreements about the methods and strategies used to complete work. For example, two project managers might have conflicting views on the best project execution methodology.

‍

Approach: 

To address process conflicts, employers can create a space where each party involved can articulate their preferred methodologies, explain their benefits, and detail potential downsides. Following this, a group discussion can help understand the applicability of each method to the project at hand and negotiate a balanced approach that combines the strengths of both methods.

‍

Utilizing data from Insightful can further help employers. By monitoring team interactions and communication, employers can get a clearer picture of the team's working style, preferences, and collaboration patterns. This can inform the decision-making process and help devise a resolution that is not just balanced but also aligned with the team's work dynamics.

‍

In summary, relationship intelligence provides a solid foundation for conflict resolution in the workplace. With a keen understanding of employee dynamics and the aid of digital tools to monitor employees who work remotely from home like Insightful, HR professionals and employers can proactively address conflicts, promote a harmonious work environment, and ultimately enhance overall productivity.

‍

Don't Let Conflicts Derail Your Team's Success!

‍

Master Relationship Intelligence with Insightful.
‍

Understanding employee dynamics is key to preventing and resolving conflict.  Insightful's software to monitor employee computers goes beyond basic tracking, providing:
‍

  • Behavioral Insights: Gain a deeper understanding of individual communication styles and team interactions.
    ‍
  • Predictive Analytics: Identify potential conflict hotspots before they erupt.
    ‍
  • Data-Driven Decisions: Leverage employee data to guide conflict resolution effectively.
    ‍

Build a Stronger, More Productive Team! Book a demo or start your free trial of Insightful's employee computer monitor software today!

‍

Updated on June 4th, 2024

‍

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Claim your free 7-Day full feature trial of Insightful today. Insightful’s actionable work insights make your team more productive, efficient and accountable.

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Business Management

Approaching Conflict Resolution at Work with Relationship Intelligence

Written by
Kendra Gaffin
Published on
July 12, 2023

Workplace conflicts are inevitable. A study by CPP Inc. found that employees spend roughly 2.1 hours each week dealing with conflict, translating to nearly a full day of productivity lost per month. 

The causes of these conflicts range from task disagreements and personality clashes to communication mishaps, and they can significantly disrupt productivity, cultivate a negative work environment, and potentially drive talent away. 

‍

However, with strategies that leverage relationship intelligence and business-oriented employee observation tools, these disturbances can be efficiently managed and resolved.

‍

What is Relationship Intelligence?

‍

Relationship intelligence refers to the comprehension and application of interpersonal dynamics within a professional setting. It encompasses the understanding of individual motivations, behavior patterns, communication styles, and the network of relationships within the workplace. 

‍

This deep understanding can serve as an invaluable tool in identifying potential sources of conflict and implementing effective solutions.

‍

Enhancing Conflict Resolution: Tools and Strategies

‍

In order to foster a harmonious work environment, you need to employ tools and strategies that effectively address conflicts. This section delves into the key components of enhancing conflict resolution in the workplace.

‍

Harnessing Relationship Intelligence: By leveraging tools that promote relationship intelligence, employers and HR can gain invaluable insights into the interpersonal dynamics of the workplace. This understanding allows them to detect potential conflicts early and address them proactively.

‍

Open Communication: Encouraging an environment where employees feel safe to voice their concerns, disagreements, and suggestions can help preempt potential conflicts. Effective communication can be achieved by understanding and mirroring the communication style of the individual, a strategy rooted in relationship intelligence.

‍

Mediation: In situations where conflicts have escalated, mediation conducted by a neutral third party can facilitate constructive dialogue and help find a resolution.

‍

Promotion of a Positive Work Culture: Building a workplace culture that encourages respect, cooperation, and understanding can preemptively mitigate potential conflicts.

‍

Leveraging Tools like Insightful

‍

Enhancing relationship intelligence and improving conflict resolution can be facilitated by the use of digital tools. Insightful, for example, is a remote worker tracking tool that offers behavioral insights and hard evidence to guide conflict resolution.

‍

Insightful enables employers and HR to monitor team dynamics and gain insights into individual behavior and communication patterns. It offers analytics on employee interactions and relationships, which can provide a predictive understanding of potential conflict hotspots.

‍

Workplace Conflicts: A Closer Look

‍

Task Conflicts

‍

Task conflicts typically revolve around disagreements concerning work responsibilities or goals. For example, a sales team might envision certain features for a new product, while the product development team has a different perspective.

‍

Approach: 

Addressing task conflicts effectively requires clear communication and an understanding of each team's standpoint. Employers can start by creating a platform where each team can present their thoughts, justifications, and reasons behind their proposed solutions or goals. Once all perspectives are on the table, facilitate a discussion to find common ground, identify areas of compromise, and work towards a solution that serves the larger organizational goal.

‍

Utilizing data from a tool like Insightful can also provide a deeper understanding of the communication dynamics between teams. By analyzing this data, employers can identify potential friction points, guide the discussion more effectively, and build a resolution that aligns with the team's collaborative patterns.

‍

Interpersonal Conflicts

‍

Interpersonal conflicts are often rooted in personal disagreements or personality clashes, not directly related to work tasks. They may arise from differing social behaviors, work styles, or communication preferences.

‍

Approach:

Employers should approach these conflicts with empathy and neutrality. First, separate the individuals involved to understand their feelings, perspectives, and the issues at hand. The goal here is not to decide who is right or wrong, but to comprehend the underlying issues causing the conflict.

‍

Once the issues are understood, employers can initiate a mediated conversation between the parties involved. The focus of this conversation should be on understanding each other's perspectives, finding common ground, and agreeing on a path forward that respects individual differences. Employers can also consider workshops or coaching sessions to help employees develop better interpersonal skills and understanding.

‍

In addition, using a tool like Insightful helps employers identify and understand the behavioral dynamics at play. Understanding these dynamics can inform the approach to resolution and can even help preempt future conflicts.

‍

Process Conflicts

‍

Process conflicts involve disagreements about the methods and strategies used to complete work. For example, two project managers might have conflicting views on the best project execution methodology.

‍

Approach: 

To address process conflicts, employers can create a space where each party involved can articulate their preferred methodologies, explain their benefits, and detail potential downsides. Following this, a group discussion can help understand the applicability of each method to the project at hand and negotiate a balanced approach that combines the strengths of both methods.

‍

Utilizing data from Insightful can further help employers. By monitoring team interactions and communication, employers can get a clearer picture of the team's working style, preferences, and collaboration patterns. This can inform the decision-making process and help devise a resolution that is not just balanced but also aligned with the team's work dynamics.

‍

In summary, relationship intelligence provides a solid foundation for conflict resolution in the workplace. With a keen understanding of employee dynamics and the aid of digital tools to monitor employees who work remotely from home like Insightful, HR professionals and employers can proactively address conflicts, promote a harmonious work environment, and ultimately enhance overall productivity.

‍

Don't Let Conflicts Derail Your Team's Success!

‍

Master Relationship Intelligence with Insightful.
‍

Understanding employee dynamics is key to preventing and resolving conflict.  Insightful's software to monitor employee computers goes beyond basic tracking, providing:
‍

  • Behavioral Insights: Gain a deeper understanding of individual communication styles and team interactions.
    ‍
  • Predictive Analytics: Identify potential conflict hotspots before they erupt.
    ‍
  • Data-Driven Decisions: Leverage employee data to guide conflict resolution effectively.
    ‍

Build a Stronger, More Productive Team! Book a demo or start your free trial of Insightful's employee computer monitor software today!

‍

Updated on June 4th, 2024

‍