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Kendra Gaffin

Business ManagementYour Tech Stack Hitlist: Where to Make the Cuts
June 8, 2023

Your Tech Stack Hitlist: Where to Make the Cuts

A guide to trimming your tech stack for greater success.

Kendra Gaffin
Kendra Gaffin
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Business ManagementEmbracing Uncertainty: The Advantages of Risk-Taking in the Workplace
June 8, 2023

Embracing Uncertainty: The Advantages of Risk-Taking in the Workplace

Explore the advantages of strategic risk-taking in today's complex business environment. Find out how to evaluate risk with real-world examples from Google, Apple, and SpaceX. Learn how Insightful's performance tracking features offer a better alternative to spy software computer monitoring for evaluating and encouraging innovation in remote work settings.

Kendra Gaffin
Kendra Gaffin
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Remote Work ManagementTop 10 Virtual Team Management Tools for Team Games in 2023
June 7, 2023

Top 10 Virtual Team Management Tools for Team Games in 2023

Explore the top 10 virtual team management tools for team games in 2023. Learn how these innovative solutions promote engagement, productivity, and connection in remote teams. Plus, understand how Insightful's cutting-edge features foster a healthy competitive environment in the digital workspace.

Kendra Gaffin
Kendra Gaffin
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Employee MonitoringBoosting Efficiency in Call Centers: Optimizing Operations and Customer Satisfaction
June 7, 2023

Boosting Efficiency in Call Centers: Optimizing Operations and Customer Satisfaction

Discover how to take your call center to the next level. This guide delves into strategies for improving operational efficiency and customer satisfaction, highlighting the role of real-time monitoring, automated time tracking, task management, and performance analytics. Learn how Insightful can be an invaluable tool for your call center.

Kendra Gaffin
Kendra Gaffin
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Employee MonitoringTaking A Closer Look at ActivTrak: An Honest Guide
June 12, 2024

Taking A Closer Look at ActivTrak: An Honest Guide

Read our detailed guide to ActivTrak, a tool for monitoring employees working from home. We explore its features, user experience, pricing, and more. This honest guide serves as a useful resource for startups, growing businesses, and large organizations looking for ways to manage remote teams.

Kendra Gaffin
Kendra Gaffin
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Employee MonitoringTaking A Closer Look at Monitask: An Honest Guide
June 7, 2023

Taking A Closer Look at Monitask: An Honest Guide

This blog post is a detailed guide to Monitask a tool perfect for monitoring employees working from home. We explore its features, user experience, pricing, and more. This honest guide serves as a useful resource for startups, growing businesses, and large organizations looking for a reliable tool to manage remote teams.

Kendra Gaffin
Kendra Gaffin
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Business Management6 Unexpected Consequences of Outsourcing Your Business
June 6, 2023

6 Unexpected Consequences of Outsourcing Your Business

Consequences associated with outsourcing business services.

Kendra Gaffin
Kendra Gaffin
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Business ManagementMeasuring Success in Customer Support: Key Metrics and KPIs (Part 2)
June 5, 2023

Measuring Success in Customer Support: Key Metrics and KPIs (Part 2)

Explore the second part of our customer support metrics guide, focusing on five additional KPIs that could transform your customer service operations. Learn how to calculate and leverage these metrics with the help of Insightful's software, a solution respecting employer surveillance laws, ideal for managing remote work and outsourced call centers.

Kendra Gaffin
Kendra Gaffin
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