Workpuls Teramind ActivTrak Hubstaff DeskTime Time Doctor RescueTime Kickidler Veriato Work Examiner
OVERVIEW
Price $6/user/month $6/user/month $7.20/user/month $7/user/month $7/user/month $9.99/user/month $6/user/month $9.99/user/month $150/licence/year $60/licence (lifetime)
Free trial 7 days 7 days No 14 days 14 days 14 days 30 days 7 days Yes 30 days
Ease of use Very easy Difficult Very easy Easy Easy Very easy Very easy Very easy Very difficult Easy
TRACKING METHODS
Unlimited (tracker working 24/7)
Fixed (defined working hours)
Automatic (when computer is connected to a specified network)
Manual (start/stop)
Project based (track time only on projects)
GENERAL MONITORING FEATURES
Stealth mode
App and website usage
Real-time monitoring
Offline time tracking
Attendance
Activity levels
Keylogger
Geolocation
Remote desktop control
Website/activity blocking
SCREENSHOTS AND RECORDING
Screenshots
Screenshots on demand
Screen recording
PRODUCTIVITY FEATURES
Productivity trends
Websites and apps labeling
Category labeling
Productivity alerts
ADVANCED SECURITY FEATURES
User behavior analytics
Data loss prevention
Advanced file and web monitoring
REPORTING
Productivity reports
Team reports
Timelines
Email reports
Access management
PLATFORMS
Web
Mac desktop app
Windows desktop app
Linux desktop app
Mobile app iOS, Android iOS, Android iOS, Android iOS, Android iOS, Android Android
Browser extension Chrome Chrome Chrome
Other Citrix, VMware Chrome OS
OTHER
Support Phone, email, online Phone, email, online Phone, email, online Email, online Phone, email, online, in-person Online Phone, email, online Email, online, Viber, Whatsapp Phone, email, online, support ticket Phone, email, online
Knowledge base
Video tutorials
Integrations comming soon
API
Deployment cloud, on-premise cloud, on-premise, AWS, Azure cloud cloud cloud cloud cloud on-premise cloud, on-premise on-premise
Kronos Humanity Timeclockplus Tsheets Wheniwork Deputy Replicon Jibble EbilityTimeTracker OnTheClock BeeBole
OVERVIEW
Price(per month)Available upon requestFrom $2 per userAvailable upon requestFrom $6.40 per user+$16Free for up to 75 usersFrom $2.50 per userBasic plan:$30 for 5 users+$5 per additional userFrom $1.50 per employeeFrom $4 per user+$8From $2.20 per user$5.99 per user per month
Free trial30 days14 daysYes14 days14 days14 days30 days30 days,no credit card required
Ease of useDifficultEasyDifficultVery easyEasyEasyDifficultVery easyEasyEasyEasy
FEATURES
Timecard management
Scheduling
Shift Trading
Timesheets
Break time management
Real-time tracking
PTO Management
Payroll
Invoicing
Client billing
GPS tracking
Clock out reminders
Alerts
Manual time
PUNCH-IN METHODS
Web app
Mobile app
Time clock device
Time clock kiosk
Facial recognition
Fingerprint scanning
Geofencing
Group punch-in
REPORTING
Visual reports
Email reports
Time rounding
MANAGEMENT
Permissions
Manager approvals
Add time for others
Integrations
PLATFORMS
Web
Android app
iOS app
Mac desktop app
Windows desktop app
Linux desktop app
OTHER
SupportPhone and onlinePhone and onlinePhone,chat and onlinePhone and chatEmail and onlineChat and phonePhone,email,chat and onlinePhone and onlinePhone,email,chat and onlinePhone and onlineOnline chat and video support in English,French,and Spanish
Knowledge base
Video tutorials
Community forum
API
Workpuls Hubstaff Toggl TimeDoctor Harvest TimeCamp Timely Everhour Tick TMetric
OVERVIEW
Price (per month) $6 per user $5.83 per user $9 per user $9.99 per user $10.80 per user $5.25 per user $99 for 5 users $7 per user $19 for 10 projects $5 per user
Free trial 7 days 14 days 30 days 14 days 30 days Yes 14 days 14 days 30 days 30 days
Ease of use Very easy Difficult Difficult Very easy Easy Very easy Easy Difficult Very easy Difficult
TIME TRACKING METHODS
Manual
Start/stop buttons
Automatic time mapping
IN-DEPTH TASK AND PROJECT ANALYSIS
Screenshots
App and website usage
Activity levels coming soon
Real-time tracking
TASK AND PROJECT MANAGEMENT
Project adding
Project templates
Project status
Task assignment
Task priorities
Budgeting coming soon
Mark billable/non-billable hours
Payroll calculation
Invoicing
ALERTS
Idle time reminders
Deadline alerts coming soon
Budget alerts coming soon
REPORTING
Client login
Productivity analysis
Email reports coming soon
PLATFORMS
Web
Mac desktop app
Windows desktop app
Linux desktop app coming soon
iOS app Beta
Android app
Browser extension Chrome Chrome, Firefox Chrome Chrome Chrome, Firefox Chrome Chrome, Firefox, Opera, Edge
OTHER
Support Phone and online Email and online Email and online Online Online, email and phone Email, online and support ticket Email and chat Email and chat Email Chat
Knowledge base
Video tutorials
Integrations coming soon
API
On-premise hosting

Heading into 2023, the landscape of outsourcing is likely to change in various aspects.

As a result, now’s the perfect time to familiarize yourself with the upcoming lay of the land, so you can outsource work in the most cost-effective way and still source the best talent from around the world.

In this guide, we’ll explore the top outsourcing services and trends you should keep an eye out for in 2023.

Top 3 Outsourcing Services for 2023

In 2023, there will likely be a surge in demand for several outsourcing services, including the following three:

1. IT 

There’s never been a shortage of demand for IT outsourcing services, as companies look to delegate the management of their IT infrastructure and core internet processes to top tech talent.

And the trend shows no signs of slowing down, as the data from Statista shows: there will be a steep incline in revenue generated from IT outsourcing from 2023 to 2027. 

Whether it’s mobile app development or software development, the IT outsourcing industry has expanded over time and will continue to do so at an exponential rate in 2023.

2. BPO

Business process outsourcing (BPO) is another core outsourcing service that’s due to continue in popularity going into 2023.

BPO outsourcing companies can take control of your basic business processes - plugging gaps you may have in technical expertise and offering a low-cost solution for everything from HR to admin.

In a BPO forecast from Statista, we can expect to see a rapid climb over the following years in BPO revenue.

3. Blockchain

Blockchain is a relatively recent outsourcing service that’s set to grow in demand in 2023.

With the steadily growing interest in cryptocurrency, it makes sense that many companies are keen to outsource the blockchain development process to those with the know-how.

From 2022 to 2030, the blockchain global market size is expected to grow at a compound annual growth rate (CAGR) of 85.9%.

Outsourcing Trends for 2023

Now you know what some of the most in-demand outsourcing services will be in 2023, let’s take a look at what the trends will be.

1. Nearshore Over Farshore

When making the decision to outsource services, you have the option to hire nearshore or farshore. 

With the former, you can find companies based near yours to reduce the risk of encountering a strong culture clash and find workers sharing a similar time zone. With the latter, you can find more affordable options and source talent that might be in short supply in your part of the world.

Perhaps understandably, in the wake of the COVID-19 pandemic, the tendency in 2023 will be to prefer nearshore over farshore outsourcing. 

Why?

Because when you hire nearshore, you can avoid the following issues:

  • Extreme time zone differences that don’t line up with your current work arrangements
  • Complicated hiring compliance laws
  • Cultural differences that could impact your work culture and negatively impact collaboration

2. Sourcing Top Specialist Talent

In 2023, there’s a strong chance that attention for outsourcing services will be turned towards locating niche talent - the people who can do jobs that few others can.

When specialist talent is in short supply in your area, your options are limited. Yet when the global talent pool opens up to you, it makes sense to explore the abundance of niche talent located around the world.

Why the need for more specialist talent?

Because as technology continues to advance, with AI taking great strides and the world taking notice in the latter stages of 2022, there’s likely to be an uptick in tech-focused outsourcing. With the right working from home monitoring software you can hire talented overseas workers and get concrete data regarding their productivity levels.

3. Maintaining Business Continuity

Business continuity is all about maintaining relationships with the same companies, suppliers, and service providers. The advantage of doing this is knowing exactly what to expect, and minimizing the amount of change within your organization.

When you constantly switch up your business working arrangements, you risk losing productivity and make it much harder to predict productivity and other metrics you need to succeed.

In 2023, many businesses will focus their efforts on cultivating strong working relationships with a few outsourcing companies in favor of the constant churn and unpredictability of juggling new partnerships.

Especially in light of the turmoil of the past few years in business, with pandemics and growing talks of recession, it’s worth having business partners you can trust in the long term.

4. The Need for Advanced Technology

As technology continues to advance at breakneck speed, it’s likely that in 2023 there’ll be a trend toward less traditional outsourcing services.

For example, machine learning and automation could play a huge role in the coming years as companies look to grow smarter and more efficient with the assistance of technology. Cloud computing is another area many companies will look to for managing the heavy burden of storing and accessing online data and resources.

5. A Focus on Flexibility

Flexibility is a trait that a lot of companies are already prioritizing - more and more businesses place heavy emphasis on agile processes and the need to be adaptable to navigate and overcome ever-changing obstacles.

2023 will mark a further honing in on this focus on flexibility, as many businesses are now starting to consider alternate work models such as the 4-day workweek. 

As a result, it could be that there are gaps to fill, services to maintain, and customers to be served when teams spend more time OOO. It could also be the case that companies look to mitigate against disaster by outsourcing and refining their collaboration infrastructure and general workflows.

Surveillance software can be a useful aid for building a flexibility-first work dynamic, as you can onboard new hires with different hours while tracking productivity and output.

How Insightful Supports Outsourcing

One of the biggest concerns when it comes to outsourcing is what exactly you’re getting for your investment. 

What if you pour resources into outsourcing yet fail to see a positive ROI?

To prevent this from happening, you can use an employee monitoring tool like Insightful for employee performance monitoring. Through automatic time tracking and detailed data reports, you can monitor remote employees from afar.

Using a team tracker app can help you build a robust workforce optimization process.

What is workforce optimization?

It’s the process of carrying out incremental changes and making improvements so that your workforce has what it needs to thrive.

You can use the work hour tracking app to take regular screenshots, track app usage, and generate productivity reports to make sure that your outsourced team puts in the same amount of time to their work as your in-house team.

Ready to Take Full Control Of Your Workplace?

Try the simplest solution today…

Start Free Trial